Hoppa till huvudinnehåll
IT Release Management Policy
Uppdaterad för mer än 3 veckor sedan

1. Introduction

The Release Management Policy ensures that changes introduced into the production environment follow a structured, efficient, and secure process. At Howwe Technologies AB, we emphasize zero-downtime releases, frequent production upgrades, and close coordination with clients for major releases to minimize disruptions and maximize client satisfaction.

2. Release Management Objectives

  • Ensure consistent and high-quality deployment across environments (Development, QA, Demo, and Production).

  • Enable zero-downtime release capabilities for seamless updates without service interruptions.

  • Deploy production upgrades multiple times per week while maintaining high stability.

  • Synchronize major releases with client teams to ensure effective communication and readiness.

  • Provide feature toggles for client-specific upgrades, allowing a phased or targeted rollout.

3. Release Management Lifecycle

3.1. Planning

  • Scope Definition: Each release defines its objectives, including features, bug fixes, and infrastructure upgrades.

  • Change Authorization: Only reviewed and approved changes are included in the release package.

  • Release Schedule:

    • Regular Updates: Smaller updates are deployed multiple times per week.

    • Major Releases: Larger updates are scheduled with client teams for smooth transitions and effective communication.

3.2. Development and QA

  • Version Control: Code is managed using GitHub, with pull requests requiring peer reviews before merging.

  • Automated Testing:

    • Unit Tests: Validate individual components.

    • Integration Tests: Test interactions between components.

    • End-to-End (E2E) Tests: Simulate real-world scenarios.

  • Manual Testing: QA teams conduct additional testing in a QA Environment to identify edge cases and usability concerns.

3.3. Pre-Production Testing

  • Demo Environment:

    • Releases are deployed to the Demo Environment to simulate production conditions.

    • Clients and stakeholders review features and provide feedback.

  • Load and Performance Testing: Simulate peak user loads to ensure system reliability under stress.

  • Feature Toggles: Key features can be toggled for specific clients during testing phases.

3.4. Deployment to Production

  • Zero-Downtime Releases:

    • Leverage Kubernetes rolling updates to ensure seamless deployments without interruptions.

    • Services are deployed incrementally, with health checks ensuring stability at each step.

  • Frequent Updates: Minor updates are pushed multiple times per week, ensuring agility and quick fixes.

  • Major Releases: Synchronized with client teams, including:

    • Advanced notification to clients.

    • Documentation of changes shared with client teams.

    • Coordination with key stakeholders for readiness and training.

  • Event Logging: All deployments are logged, capturing:

    • Changes made.

    • Timing and outcomes.

    • Stakeholder notifications and feedback.

3.5. Rollback Mechanism

  • Kubernetes’ rollback capabilities allow instant reversion to the last stable version in case of critical issues.

  • Detailed rollback logs ensure transparency and traceability.

4. Feature Toggles for Client-Specific Upgrades

  • Feature toggles allow controlled rollouts, enabling specific clients to access features ahead of broader release.

  • Benefits include:

    • Phased testing and feedback collection.

    • Client-specific customization to meet unique needs.

    • Minimization of risks during large-scale rollouts.

5. Early Life Support (ELS)

  • Duration: The first 48 hours after deployment are designated as the Early Life Support phase.

  • Focus Areas:

    • Real-time monitoring for potential issues using Google Cloud Monitoring and Sentry.

    • Dedicated incident response channels for rapid resolution.

    • Collection of stakeholder feedback for improvements.

6. Release Closure

  • Change Logs: Comprehensive logs for the release are stored for audit and compliance purposes.

  • Post-Release Review: Includes a timeline of events, actions taken, and lessons learned to improve future releases.

  • Documentation Transfer: Updated release notes and technical documentation are shared with relevant teams and clients.

7. Compliance and Security Considerations

  • Zero-Downtime Upgrades: Align with GDPR and data protection regulations to ensure no service interruptions or data loss.

  • Audit Trails: All releases maintain detailed logs for compliance with standards such as ISO 27001.

  • Access Control: Deployments to production are restricted to authorized personnel.

8. Tools and Technologies

  • GitHub: Version control and collaborative development.

  • Google Cloud Build: Automates CI/CD pipelines for seamless deployments.

  • Kubernetes: Container orchestration with rolling updates and rollback capabilities.

  • Sentry: Tracks and reports exceptions during testing and post-deployment.

  • Google Cloud Monitoring: Monitors system performance and health metrics.

9. Contact Information

For questions about the release process or to report deployment issues, contact:

This policy guarantees a secure, efficient, and client-focused release management process, enabling Howwe to deliver continuous value while maintaining high system reliability.

Fick du svar på din fråga?